Terms and Privacy

    Booking Terms and Conditions

Payments
A deposit is required to reserve a place on Love Art courses. Deposits are non—refundable.
Balances for all courses must be paid for in full on the first day of the course unless otherwise agreed.
Payment for workshops must be made in full at the time of booking.

Cancellation Policy

    Courses

If you wish to cancel your booking we will retain the deposit and refund any additional payment (if course paid in full).

    Workshops

If you wish to cancel your workshop booking you may do so free of charge up to 3 weeks before the date of the workshop. Cancellations after this time may be only be refunded if a replacement booking can be found.

Love Art Classes reserve the right to cancel or postpone any course or workshop due to extreme circumstances outside our control e.g. extreme weather or illness. Your booking will automatically transfer to the rescheduled date if postponed,or be held to be used on the next course or workshop of your choice.

Photographs and Artwork
We sometimes take photographs or videos during our courses and workshops. Some of these may feature on our website, on our social media, https://www.facebook.com/loveartclass/ and/or in promotional material. This also applies to the artwork that is created during courses and workshops. By agreeing to these T’s & C’s you are hereby consenting that Love Art Classes are able to use these materials on the media forms stated. If you would prefer for us not use these materials you must inform us using the contact information below.

Contact
Any enquires regarding these terms and conditions should be sent to-

tracy@loveartclasses.co.uk

Privacy Policy

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our website.

  • We will never sell, rent or otherwise distribute or make public your personal information.
  • We use your personal information for providing and improving our service to our customers.
  • By using this website, you agree to the collection and use of information in accordance with this policy.

Legislation

This website is designed to comply with the following EU legislation with regards to data protection and user privacy:

EU General Data Protection Regulation 2018 (GDPR)

Personal Information Collection

This site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this.

Contact forms and email links

Should you choose to contact us using the Contact Form on our website we will retain the following data for communication purposes only.

  • Name
  • E-mail address
  • IP Address
  • Telephone Number

Should you wish to have your personal data deleted, please email us here using the email address and name that you contacted us with.

If you use an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors

Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be stored in our secure database. The email address that you submit will not be stored within this website’s own database.  Your email address will remain within our secure database until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal by email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

While your email address remains within our secure database, you may receive periodic newsletter-style emails from us.

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Changes to our privacy policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

 

Last updated May 2018